Refund Policy
At IMIT International Media and Information Technology Park Limited, customer satisfaction is our top priority. We understand that there may be instances where refunds are necessary. Below is our refund policy to ensure transparency and a smooth process for our customers:
1. Eligibility for Refunds
Refunds are applicable under the following circumstances:
-Payment made for services/products that are not delivered.
-Accidental duplicate transactions.
-Payment errors caused by technical issues on our end.
2. Non-Refundable Transactions
Payments made for successfully delivered services/products or in adherence to agreed-upon terms are non-refundable.
2. Refund Request Process
-To initiate a refund, customers must contact us within 7 days of the transaction date.
-Provide the transaction details, including the order ID, payment receipt, and reason for the refund request.
-If refund is approved by IMIT Park Ltd, amount will be credited to customer's account in 5-7 working days.
IMIT Park Ltd.
Tana Irinjalakuda,
Thrissur - 680121
Kerala, India
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HR : +91 8593833370
Office : +91 8943627627
Landline : 0480 2991234