Refund Policy

At IMIT International Media and Information Technology Park Limited, customer satisfaction is our top priority. We understand that there may be instances where refunds are necessary. Below is our refund policy to ensure transparency and a smooth process for our customers:

1. Eligibility for Refunds

Refunds are applicable under the following circumstances:
-Payment made for services/products that are not delivered.
-Accidental duplicate transactions.
-Payment errors caused by technical issues on our end.

2. Non-Refundable Transactions

Payments made for successfully delivered services/products or in adherence to agreed-upon terms are non-refundable.

2. Refund Request Process

-To initiate a refund, customers must contact us within 7 days of the transaction date.
-Provide the transaction details, including the order ID, payment receipt, and reason for the refund request.
-If refund is approved by IMIT Park Ltd, amount will be credited to customer's account in 5-7 working days.